Product Updates

February 2026

Accounts Manager

• The Building Edit button on the Buildings tab now displays an updated label, making it clear when you’re editing an existing building versus adding a new one. This small refinement helps reduce confusion and keeps workflows intuitive

BRMobile

• Date pickers used when creating generic events and service tickets now support future dates beyond previously available dates. This update ensures long-term scheduling works smoothly without extra workarounds

Dashboard

• A new widget, “Total Devices Tested by App per Month,” is now available. This widget makes it easy to compare monthly device counts across apps, helping teams better understand inspection activity at a glance

Device Editor

• Entering sensitivity values is now faster and easier. You can now mass-enter or edit sensitivity values for Smoke Detector and Duct Detector devices using the new Apply Sensitivity button in the Device Editor of the online report. Filters let you quickly target specific devices, which is especially helpful when entering values from a control panel report

DocDrive

• Document lists now sort dates precisely in both ascending and descending order, making it easier to find exactly what you’re looking for when managing files
• HubSpot Integration
• The HubSpot authentication flow has been streamlined, so users can now go directly to the appropriate page after connecting their account, creating a smoother onboarding experience

ScanSeries for iOS (v2.41.3)

• This release includes a wide range of enhancements focused on reliability, clarity, and performance:
  • Sound Test values for Type and Shape in FireScan and SuppressionScan now upload with greater accuracy
  • Manufacturer names now appear only once in the favourites list
  • Barcode scanning has been updated to respect default service settings
  • Date and time handling in BRForms has been improved to better support international and regional date and time formats
  • The “Only Show Devices With Photos” filter now behaves more accurately
  • Deleted devices are no longer shown in the SafetyScan Maintenance Schedule
  • BRForms downloads are now smoother and more reliable
  • The center-on-location button has been recreated in ScanHistory for quick map navigation
  • Exiting ScanHistory during building downloads has been improved to avoid interrupting the app experience

ScanSeries Standard Reporting (including floor plan update)

• New Report Format released
• Floor Plans: Hovering over a device marker displays expanded information, including ScanID, device details, service results, comments, solutions, and address data
• ScanSeries Service Authorizations
• Service Authorization labels and visibility have been refined for clarity and consistency:
• The “Fixed” column has been renamed “Authorized” to reflect its purpose better
• The “Authorized” column now appears only when Service Authorizations are enabled in Organization Settings, avoiding confusion for teams not using the feature
• Manager-type users can now access the “View” button regardless of Service Authorization settings, ensuring devices can always be marked as addressed when needed

Web Portal

• Forgotten password emails now include a user’s full name in addition to their User ID, making account recovery messages clearer and more personal

WebSkins

• WebSkins now support DKIM, helping ensure emails sent using a member’s email address successfully pass DMARC checks. Members interested in setting up a DKIM key can contact support for assistance

January 2026

Account Manager

• Primary action buttons in the Accounts interface were refreshed for better clarity and ease of use. Buttons are now larger and include descriptive text, making it easier to understand exactly what each action does at a glance

Dashboard

• To help keep dashboards clean and intentional, widgets that have already been added will now display a green icon next to their names. This makes it easy to see which widgets are already active and prevents the unintentional addition of duplicates

FireScan

• FireScan now supports additional device types, giving technicians more flexibility when inspecting, testing, and maintaining a wider range of systems and equipment. Newly supported device types include Fire Curtain, Low-Frequency Sounder/Strobe, Master Control Station, and Multi-Sensor Alarm

SprinklerScan

• SprinklerScan now supports the Flame Detector device type, allowing technicians to track inspection, testing, and maintenance for an additional type of initiating device

December 2025

Account Manager

• With the legacy Buildings link in the main menu now directing users to the Buildings section of the Accounts page, the Accounts interface now shows only the tabs relevant to the currently logged-in user. This refinement keeps the view simple, focused, and personalized

BRForms

• Inspectors working on large buildings can now generate reports more reliably, even with forms containing thousands of fields. This update ensures smooth performance for complex inspections
• We’ve also expanded the character limit for primary field labels from 200 to 450, allowing for longer, more detailed questions and descriptions when building forms

Buildings

• The Buildings link in the main portal menu now takes users directly to the Buildings tab on the Accounts page, a more modern, feature-rich interface designed to make navigation smoother and data access easier

Dashboard

• New users will now experience a more consistent dashboard experience thanks to a minor enhancement that ensures the control bar is always active and ready to use

ScanSeries for Android (v1.9.6)

• This update adds support for new organization-level privileges that help inspectors upload complete and compliant inspections. The app now provides helpful warnings if uploads have missing photos on failed devices, uncaptured signatures, failed SprinklerScan devices not marked as critical deficiencies, or incomplete inspection frequency fields
• We’ve also refined device replacement behaviour so that replacing a device, even one deleted earlier in the same inspection, works smoothly without interruptions

ScanSeries Standard Reports

• We’ve made major upgrades to reporting visuals and functionality:
  • Fire Pump Testing Reports: Pump test graphs now include interactive controls that let you show or hide curves by clicking the date in the legend. A second graph shows test points marked as VFD, and a new 5% degradation curve makes it easy to verify pump performance visually
  • FireScan Reports: The Battery & Power Supply Testing section now includes a Manufacturer Date column, and the Location column text now links directly to the single device editor for quicker access
  • Formatting enhancements: Reports now handle split sections cleanly, so the “(continued)” label only appears in section titles, avoiding confusion in device data fields
  • SafetyScan Reports: The Personal Protective Equipment Report has been streamlined by removing a redundant device type label, keeping the layout clear and consistent

Web Portal

• Managing building owners is now easier than ever. A new feature in the building edit interface allows owner management directly from various portal views, bringing the flexibility previously available only on the legacy Buildings page to all editing interfaces
• We’ve also introduced a new organization-level privilege that provides mobile users with a helpful warning if they attempt to upload an inspection with the Test/Inspect Frequency field left blank. Combined with recent privilege enhancements, administrators now have more tools to ensure inspections are complete before uploaded

November 2025

Account Manager

• Users with limited privileges can now view building details as expected, ensuring everyone has access to the data they need for effective account management

BRForms

• Custom reports just got more powerful! You can now autofill company and inspector licenses, certifications, and additional building and inspection details — helping you complete forms faster and more accurately by using data already stored in your web portal
• We've also enhanced how forms handle multiple-selection elements in tables, ensuring all selections are saved properly when forms are completed through the web portal

DocDrive

• Uploading files is now even easier. The updated upload process accepts supported files with uppercase extensions (such as PDF), so you don't need to rename files before uploading

Get Reports

• Optional columns that indicate whether an inspection includes a signature now display the information consistently, ensuring accurate and clear reporting

ScanSeries for Android (v1.9.5)

• You can now access DocDrive documents directly from an inspection! Open the options menu in the device list of any ScanSeries app and select DocDrive. (An active internet connection is required.)
• We've also enhanced backup functionality for Janam XT4 scanners to ensure backups and restores work smoothly every time

ScanSeries for iOS (v2.40.7)

• This update brings several enhancements to make inspections faster and more intuitive:
  • SprinklerScan Improvements: Added new discharge device options and flow charts — including devices from Hydra-Tap, Flow Buster, and expanded charts for Hose Monster devices. Additionally, selection options are once again shown in bold for better visibility
  • Login/logout made easier: A new button on the home screen provides quick access and a clear status indicator
  • DocDrive access: Just like on Android, you can now access DocDrive documents directly from the inspection's device list
  • Interface updates: Adjusted the UI for the new iOS 26 Liquid Glass design, ensuring a seamless look and feel
  • Pump graph and keyboard visibility: Visual elements now display on all screen sizes, ensuring nothing gets cut off
  • Simplified sorting: Pick-list options have been returned to their familiar order for easier navigation
  • Reliable photo prompts: When the 'Require Photo on Failed Device ' setting is enabled, photo prompts now appear exactly as intended
  • Login enhancements: Users with special characters (like "+") in their usernames can now log in without issue

SprinklerScan

• Report details for a better reading experience:
  • Improved descriptive text for checkbox sections, making it clearer what each checkbox represents
  • Updated fire pump performance curve graph fonts for better consistency across report

October 2025

DocDrive

• DocDrive now loads large document lists faster and more efficiently than ever. Behind-the-scenes updates make it easier to work with big batches of files, helping you find what you need with less waiting and smoother navigation

Get Reports Page

• To help ensure reporting data stays secure and relevant, the “% Scanned” field now appears only for users with the View Advanced Stats privilege. This update will help teams focus on the right information and keep sensitive details limited to those who need them

NotificationManager

• Need a quick refresher on event types while setting up a notification? You can now click the blue info icon next to the “On Event” field to see a helpful explanation — no need to open the user guide. It will make managing notifications more intuitive and self-explanatory

ScanSeries Mobile Application for Android (v1.9.4)

• Added the ability to generate and view a fire pump performance curve directly within SprinklerScan, allowing users to confirm pump test data accuracy and compare pump rating and test curves instantly in the field
• Updated the System values interface to make assigning devices faster and more accurate. Inspectors can now select System values from any existing device in the building, saving time and ensuring that all devices for a given system are grouped correctly in the inspection report
• Improved data integrity by resolving an issue where adding a new device with an existing barcode could restore deleted data. This ensures that previously removed information stays deleted, keeping building data clean and reliable
• Added support for the Janam XT4 mobile scanner, providing more flexibility and compatibility for field teams

ScanSeries Mobile Application for iOS (v2.40.5)

• Updated the System values interface in SprinklerScan to match the Android experience, allowing users to quickly apply existing System information to new devices and maintain consistent, accurate reporting
• Added new discharge device options for pump flow testing, including the latest Hose Monster combinations, the Riptide Flow Testing System by HYDRA-TAP, and the Supertap Flow Meter from Flowbuster. With flow charts for these devices now stored in SprinklerScan, users can select devices directly without consulting external references or manually entering data
• Expanded Hose Monster flow charts to include additional low-flow values, improving reporting accuracy and ensuring reliable results across a wider testing range

ServiceTrade Integration

• You’ll now see your Job Types and Service Lines align seamlessly with your ServiceTrade setup, helping everything stay consistent and easy to manage. We’ve also refined how default service lines appear, so they’re always displayed just as expected

September 2025

Accounts Manager

• New tooltips now appear when hovering over the account primary user in the Building Owner section, clearly explaining why that user is displayed in bold. This makes it easier to identify the primary at a glance
• Enhanced list sorting ensures the account primary always remains clearly highlighted, no matter how the list is organized

DocDrive

• The DocDrive page has been completely redesigned with an improved interface. Upgraded search tools improve sorting and allow you to personalize your view
• New document tagging capabilities allow multiple tags per file, making it easier to organize, group, and quickly locate related documents

ScanSeries Standard Reports

• Expanded character limits in key Service Authorization fields provide greater flexibility and room for detailed entries
• Photo handling during inspection merges has been improved to ensure clarity and accuracy

ScanSeries for Android (v1.9.1)

• A fully redesigned merge function now supports all ScanSeries features—including signatures, inspection notes, and replaced devices—while giving users a clearer, more detailed conflict-resolution process
• Smart safeguards help ensure only compatible inspections are merged, with detailed explanations provided when merges cannot be completed
• Cloud Backup settings are more intuitive, with clearer field labels and built-in guidance for best practices
• The login screen has been updated for Single Sign-On (formerly “SAML”) to make the option clearer and easier to understand
• Numerous usability enhancements improve how inspection data, forms, device histories, and images are displayed and managed, ensuring smoother workflows and reliable results

ScanSeries for iOS (v2.40.3)

• Added support for the new mobile-only reminders, giving users more control over how inspections are conducted in the field.

Service Manager

• Updates make saving changes to service tickets more reliable, ensuring edits are captured seamlessly

August 2025

Inspection Data Merging

• The Android Inspection Data Merging update significantly reduces the time technicians and admins spend cleaning up inspection data after jobs are completed by avoiding conflicts, such as duplicate or mismatched device records, when multiple technicians work on the same inspection

June 2025

AccountsManager

• HVACScan Note field now uses a scroll bar instead of auto-resizing, matching the behaviour of other fields for a more consistent user experience

BRForms

• Standardized the date picker rendering across components to ensure reliable user input handling and prevent data formatting errors

BRMobile

• Updated the Schedule tab to show only calendar-scheduled service tickets, helping users focus on confirmed events

DocDrive

• Updated the Add Document interface to provide improved support for line breaks within document fields

General Site Functionality

• Improved site-wide search and sorting to handle accented and foreign characters more accurately, making it easier to find items

Get Reports

• Expanded the Inspection State field with new options for more granular tracking of the inspection process. New states include Awaiting Feedback, Completed, Declined, In-Progress, Merged, Paid, Ready for Billing, Submitted, and Waiting on Others

Salesforce Integration

• Added support for linking discrepancies to existing Salesforce Opportunities or Work Orders, offering greater flexibility to match real-world workflows

SchedulingManager

• Relocated the Close button in several building-related windows for a more consistent and user-friendly Calendar editing experience

ServiceTrade Integration

• Enhanced the functionality of the “Add Deficiencies to Job on Which They Were Identified” checkbox to automatically save user selections, promoting a smoother and more consistent workflow

Verifications

• An enhancement was implemented to prevent modifications to certifications pending verification, ensuring data integrity during the review process. For changes to pending information, please contact Member Services

Web Portal Login

• Improved login flow to redirect users from alternate login pages (e.g., www2.buildingreports.com) to the primary login page, ensuring bookmarked links continue to work
• Improved the password recovery logic to better manage repeated identification failures, reducing the likelihood of unintended lockouts

Welcome Page Dashboard

• Access control enhancements now permit building owners with designated permissions to access the Service Ticket List widget, providing clearer insight into service-related activities
• Updated widget rendering logic to exclude restricted widgets for users without the Maintain User Accounts privilege, reducing the occurrence of permission-related errors

May 2025

DocDrive

• Users may now associate a file with a specific inspection when adding it to a building’s DocDrive. This makes it easier to find all documents related to an inspection quickly
• Users can no longer rename files already saved in DocDrive, preventing potential access issues. Document titles can still be changed

General

• Except for the Buildings page, the interfaces for adding and editing buildings have been updated across the site. These windows now open at a larger default size and can be resized. Your preferred window size is saved locally in your web browser for future use

Get Reports

• A new optional Duration column in ScanSeries tabs shows the inspection time based on the first and last tested devices. This helps inform future scheduling and resource planning. To add the column, hover over a header, click the arrow, select Columns, and check Duration
• The report distribution interface has added an Invert Selection option to each user role group. Clicking it swaps selected and unselected users, quickly making it easier to include or exclude users within a group
• Added a Customer WO/PO# field to the new Discrepancy Quick View interface and renamed the existing PO# field to Internal WO/PO#. This makes it easier to add, edit, and reference all work or purchase order numbers related to resolving discrepancies without opening a report
• ScanSeries for iOS (Version 2.39.9)
• Adjusted BRForms interfaces for list selection

ScanSeries Custom Reports

• Addressed a layout issue where customized Proposed Solutions sections with seven or more columns did not display correctly after the recent addition of the PO# column

ScanSeries Standard Reports

• Updated the recall subsection text in the Discrepancy Report to “No recalled items found during this inspection” to clarify that the inspector actively checked for recalls
• In Proposed Solutions, the PO# field is now Internal WO/PO#, and a Customer WO/PO# field was added to capture all related order numbers

SchedulingManager

• Resolved an issue that could default inspections to the 28th of the month. Inspections will now be assigned correct dates and occur before they are due

ServiceTrade Integration

• Users can now add deficiencies directly to existing Jobs without linking them to Service Requests in ServiceTrade, allowing documentation of deficiencies from the originating inspection and greater flexibility with company processes

Users

• Resolved an issue where using search while editing building access could remove a user’s access

Verifications

• Updated the Certifications grids to allow the Show on Reports checkboxes to be modified regardless of verification status

Welcome Page Dashboard

• Updated the widget layout to display all widgets at full width when the dashboard is set to a single column, ensuring maximum visibility
• For Salesforce integration users, a new dashboard widget displays a list of tracked items with detailed information. The widget is directly on the Welcome Page; no need to navigate elsewhere

April 2025

Dashboard

• The Clear function has been fixed for users who rely on the ScanHistory widget to look up device history, eliminating the need to refresh the page between searches
• Resolved an issue where users with limited privileges experienced a UI freeze when loading widgets, which previously prevented some custom users from accessing their web portal
• Updated the dashboard to reflect changes in a user’s role. Widgets no longer permitted under the user’s new role will now be automatically removed, preventing dashboard freezes that previously affected some users after a role change

DocDrive

• Updated the upload failure dialogue to correctly display the per-document size limit of 30 MB (previously showed 10 MB) to eliminate confusion

Get Reports

• The ability to edit inspection comments is now restricted to the user who originally entered the comment, helping preserve the integrity and accountability of user input
• Inspection frequency can now be edited directly from the inspection list, eliminating the need to open individual inspection details
• When distributing a report from the list, the available recipients now display each user’s User ID, making it easier to confirm that you’re sending the report to the correct person
• Updated the Sent To field to accurately reflect when an inspection is sent to a national account and subsequently declined, ensuring users are correctly informed of their submission status
• The file name for device data exported via Discrepancy Quick View now follows the same naming convention as other reports, making it easier to archive and organize files consistently
• In response to member feedback, the Copy All function in Discrepancy Quick View now includes the building name, building ID, and inspection ID at the top of the copied data—making it easier to identify the source of the information

ScanSeries Android (Version 1.8.12)

• Updated the sorting of results to enhance the readability of device history. Records are now displayed in proper chronological order, making it easier to follow the sequence of events

ScanSeries iOS (Version 2.39.8)

• Fixed an issue where BRForms section headers would fail to display when two or more Section Header elements appeared consecutively in a form. This ensures users can clearly see the section they’re in when interacting with form elements
• Resolved issues with the schedule search function, including the removal of duplicate entries in the results and an updated download process that prevents users from downloading buildings already present in the app
• Addressed an issue where Delay Scan was initiating several seconds earlier than the configured delay time
• Fixed an issue that prevented users from deleting inspection notes using the backspace key on the on-screen keyboard
• Updated the iOS low charge notification to trigger only once per charge cycle, preventing repeated alerts each time a device is scanned. This helps reduce unnecessary interruptions during inspections

Users Page

• The user list filter on the Users page has been enhanced to support selecting multiple user roles, making it easier to filter the list and quickly find the users you need

February 2025

Get Reports

• Introduced a feature to notify stakeholders when device repair pricing is updated following an inspection. To send a notification, locate your ScanSeries inspection on the relevant tab of the Get Reports page, select the Service Options icon, then click the Notify button. The notification will include a direct link to the report for easy access to the updated pricing

Notification Manager

• Resolved an issue preventing notifications from being sent for BRForms uploads when using the ‘Inspection Upload’ On Event

Salesforce Integration

• Introduced a new privilege for custom user roles, granting users access to the SF integration interface

ScanSeries

• Updated the Test & Inspection Frequency field to include ‘Daily’ and ‘Service’ options, offering more flexibility for daily inspections and service-only reports

December 2024

AccountsManager

• To enable faster data entry the ability to tab between fields on the building, add, and edit windows was added

Get Reports

• “Inspector Signed” and “Building Rep. Signed” are new, optional fields that can be added to the inspection list on any ScanSeries tab. This allows you to easily see who signed an inspection without opening it. To add the columns, hover your cursor over any column heading, click the arrow, hover over Columns, and mark the appropriate checkboxes
• On the Get Reports page, an issue that caused text to be omitted has been resolved. Previously, building names with text placed between the greater than and less than signs, such as “Building <123>,” were only showing as “Building.” The text appears as part of the building name as intended
• An issue that caused devices to retain their authorized status after a Building Owner had cancelled the authorization process in the Proposed Solutions section of a standard ScanSeries report has been fixed

Salesforce Integration

• A solution for tracked items displayed without spaces or commas when multiple inspections are linked to the same Opportunity or Work Order has been implemented

ScanSeries Mobile Application (iOS)

• Previously, users could not open inspection reports on the Inspections tab of BRMobile in the iOS ScanSeries application. This issue has now been resolved

Setup Page

• A solution was identified and implemented to ensure certification expiration dates are displayed on the Company Info tab

November 2024

BRForms

• Completed BRForms update to restore the time-saving ability to clone previous “Form Templates”

Custom Reports

• Enhancements to eleven Branded and Custom Report formats providing greater reporting flexibility

General Site Functionality

• Restored importing of Time/Materials for Service Tickets using CSV files to streamline and accelerate process

Get Reports

• Get Reports page improvements completed to better display user-entered data

Standard Reports

• Streamlined Notes and Recommendations to display more consistently across ScanSeries apps
• Based on Member feedback, improved consistency of Codes & Standards displayed on SprinklerScan cover page
• Clarified content description for FireScan and SuppressionScan Reports

October 2024

BRForms

• Updates to BRForms, including integrating form ID and form versions into additional display columns on the Get Reports page, requested by users

ComplianceAssistant

• Updates to Custom User roles within ComplianceAssistance granting greater access and support more personalized user experiences
• Advancements to ComplianceAssistant Service promote greater efficiencies

Custom Reports

• Completion of several Branded and Custom Report formats to enhance customization and provide greater reporting flexibility

Dashboard

• Failure Rate by Device/App Widget improvements to include total count tables for enhanced user personalization

General Site Functionality

• Updated UI to correct a text issue where spacing was missing during the password reset process

ScheduleManager

• Enhancements to ScheduleManager allows users to add two new columns when viewing Service Tickets, showing which users have added materials as well as the date they were added

September 2024

ComplianceAssistant

• Multiple updates and advancements to our ComplianceAssistant service as part of our continuous software improvements

Custom Reports

• Completion of several Branded and Custom Report formats to provide greater reporting flexibility

Dashboard

• Enabled advanced usability for new Dashboard and Widgets to ensure members remain in full control of their daily tasks

General Site Functionality

• Advanced Notifications for Mobile users to ensure real-time access to important updates

August 2024

BRMobile

• Various updates to mobile applications to ensure frictionless compatibility across devices

Custom Reports

• Various branded and custom reports deployed to improve service member and customer insights

Dashboard

• Additional widgets and various updates added to Welcome Page Dashboard to enhance customization

General Site Functionality

• Multiple advancements to Terms of Service Authorizations

Integrations

• Background preparations for third-party reporting integration to enhance user functionality

July 2024

AccountsManager

• Updates and corrections to AccountsManager

BRForms

• Miscellaneous BRForms improvements

ComplianceAssistant

• ComplianceAssistant service updates completed to enhance user support

Custom Reports

• Expanded selection of Branded and Custom Reports
• Rollout of a new Sprinkler Report

Dashboard

• New and enhanced features integrated into Dashboard and Analytical Reporting Widgets
• Dashboard Widgets optimized to improve dashboard personalization and utilization

General Site Functionality

• Website translation tools optimized to increase user accessibility
• Linked Users Welcome Page corrections executed to enhance user experience

Integrations

• Integrations Advancements implemented to support expanded platform accessibility

SchedulingManager

• Delivery of Calendar Service Ticket User Interfaces Backend updates
• SchedulingManager improvements completed to enhance operations and logistics management